When you visit our website or contact us, we receive information about you. In this Privacy Policy, we explain what we do with that information. We handle your personal data with care and ensure it is stored securely.
If you have any questions or would like to know what information we hold about you, please contact us.

We may update this Privacy Policy from time to time. We therefore recommend that you review it regularly.

This Privacy Policy was last updated on 18 January 2025.

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1. When does this Privacy Policy apply?

This Privacy Policy applies to all personal data we process and to all domains related to us. It concerns the personal data of anyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts.

Personal data refers to any information that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number, or browsing behaviour.
For more information about personal data, please visit the website of the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

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2. Who uses my data?

De Zeven Bunders is responsible for processing your personal data as described in this Privacy Policy.

Company details:

De Zeven Bunders
Grimbergsesteenweg 321
1980 Zemst
Belgium

VAT number: BE1010908660

Contact person: Jens De Hertog
Phone: +32 476 51 31 95
Email: jens.dehertog@dezevenbunders.be

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3. Whose data do we process?

We process the personal data of anyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contact persons of our partners.

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4. How do we obtain your data?

We receive your data directly from you when you:

• fill in information on our website;

• contact us by email, telephone, or any other means.

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5. What data do we process?

We may process the following personal data:

• First name and last name

• Address

• Email address

• Telephone number

• Company number (if applicable)

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6. What do we use your data for?

We only use your personal data for purposes that are permitted under the GDPR:

• you have given us permission to use your personal data;

• you have provided your data by completing a form or contacting us.

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7. How long do we store your data?

We store your personal data for as long as required by law and as long as necessary for the purposes for which it is used.
For example, if you are a customer, we retain your data in accordance with the legal retention period of seven years. After that, your data is only stored for statistical purposes or to handle possible complaints or legal matters.

If you would like more information about specific retention periods, please contact us.

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8. Do we share your data with third parties?

Your personal data is used exclusively by De Zeven Bunders.
We do not share your personal data with third parties.

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9. Where do we store your data?

We process and store your data within the European Economic Area (EEA).
If you have any questions about this, feel free to contact us.

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10. How secure is your data?

We take appropriate organisational and technical measures to protect your personal data. Our systems and communication channels are secured to prevent unauthorised access.

Your data is only accessible to authorised persons who require it to perform their duties.
If you have questions about our security measures, please contact us.

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11. What rights do you have?

Under the GDPR, you have the following rights:

Right to information
You have the right to clear and transparent information about how we process your data.

Right of access
You may request access to the personal data we hold about you.

Right to rectification
You may ask us to correct inaccurate or incomplete data.

Right to object
You may object to the processing of your personal data, especially for direct marketing purposes.

Right to data portability
You may request a digital copy of your personal data so that you can transfer it to another organisation.

Right to restriction of processing
You may request that we restrict the processing of your data in certain cases.

Right to erasure (right to be forgotten)
You may ask us to delete your personal data. Please note that we may be legally obliged to retain certain data (e.g. for tax purposes).

Right to lodge a complaint
If you are not satisfied with how we handle your data, you may file a complaint with us or with the Belgian Data Protection Authority.
You also have the right to take legal action before the competent court.

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How can you submit a request or complaint?

You can submit a request or complaint by email to:
jens.dehertog@dezevenbunders.be

We will respond within 30 days. If your request is complex or involves multiple requests, this period may be extended to 60 days.
We may ask you to verify your identity to ensure we provide your data to the correct person.

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12. Which laws apply to this Privacy Policy?

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and applicable Belgian legislation.

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13. Which cookies do we use?

You can indicate which data we may use. If you have given permission to personalise your user experience based on browsing behaviour, we may use cookies to make our website more user-friendly.

A cookie is a small text file placed on your device when you visit our website.

We use:

• Functional cookies, such as session and login cookies;

• Anonymised analytical cookies, to gain insight into website usage, visitor numbers, and popular pages.

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14. Data of minors

Our website and services are not specifically intended for minors.
If you are under 18 years of age, you need permission from a parent or legal guardian to use our website. By using our website, we assume this permission has been granted.

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15. Questions about this Privacy Policy?

If you have any questions about this Privacy Policy, please contact us at:
jens.dehertog@dezevenbunders.be

We are happy to help.